Privacy Policy for Cables

Last updated: May 30, 2026

Cables ("the App") is a mobile application provided by its developer ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use the App.

This Privacy Policy applies primarily to the Cables mobile application. Our website, cables.app, is used to provide information, support, and legal documents, and may process limited technical information such as server logs and basic website analytics.

1. Information We Collect

When you create an account or use the App, we may collect information you provide directly, including account information, profile information, and content or activity data you choose to store in the App.

We may also collect limited usage, diagnostic, and technical information needed to operate, secure, troubleshoot, and improve the App. This may include app interactions, crash reports, error logs, device type, operating system, app version, IP address, and request metadata.

We do not use IP addresses to determine your precise location.

2. How We Use Information

We use information to:

Provide, maintain, and improve the App
Authenticate users and manage accounts
Store, sync, retrieve, and display user data
Support App features, safety controls, and moderation
Detect, prevent, investigate, and respond to abuse, security issues, and technical problems
Provide customer support
Comply with legal obligations

3. Visibility and Sharing With Other Users

Some information may be visible to other users depending on your profile settings and how you use the App. Public profiles may be discoverable by other users. Private profiles limit visibility where supported.

4. Service Providers

We use third-party service providers to operate the App and related website:

Clerk for authentication and account management
Apple Sign In and Google Sign In when you choose those login methods
Convex for backend services, database storage, and file storage
PostHog for error tracking and limited diagnostics
Vercel for website hosting and basic website analytics

These providers may process information according to our instructions, their own terms, and their privacy policies. We do not sell or share your personal information for cross-context behavioral advertising.

5. Analytics, Diagnostics, and Tracking

We use PostHog for error tracking and limited diagnostics so we can understand and fix crashes, errors, and technical issues. Diagnostic events may include technical context such as device information, app version, operating system, error details, logs, IP address, and request metadata.

We do not use your information to track you across apps or websites owned by other companies for advertising purposes.

6. App Store Privacy Disclosure Alignment

For App Store privacy disclosure purposes, the App may collect and process:

Contact information, such as email address
User content and activity data you choose to store in the App
Identifiers and account information used for authentication
Usage data, diagnostics, crash reports, and error logs

This information may be linked to your identity and is collected to provide app functionality, analytics, diagnostics, safety, security, and account management. We do not use this information for third-party advertising or tracking across apps and websites owned by other companies.

7. Legal Basis for Processing

If you are located in the European Economic Area, the United Kingdom, or another region that requires a legal basis for processing personal information, we rely on the following legal bases where applicable:

Performance of a contract, including providing the App and managing accounts
Legitimate interests, including security, diagnostics, service improvement, abuse prevention, and customer support
Compliance with legal obligations
Consent, where required for optional features or processing

8. Account Deletion and Data Retention

When you delete your account, we begin processing the deletion request and may delete, de-identify, or restrict access to associated personal information and user content, unless we need to retain limited information for legal, security, fraud prevention, abuse prevention, or dispute-resolution purposes.

Backup copies and service logs may persist for a limited period before automatic deletion.

We otherwise retain personal information only for as long as reasonably necessary to provide the App, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our terms.

9. Data Security

We use reasonable technical and organizational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Request correction or deletion
Object to or restrict certain processing
Request data portability
Opt out of the sale or sharing of personal information

We do not sell personal information or share it for cross-context behavioral advertising. To exercise privacy rights, contact us using the information below.

12. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. These transfers are necessary to provide the App and are handled in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

14. Contact Information

If you have any questions about this Privacy Policy or your data, contact:

Ryan Waldon
Email: contact@cables.app